Privacy Policy

When you contact us or request an estimate, we may collect information you choose to provide, including:

• your name, phone number, and email address;
• the city or location of the project;
• the type and approximate size of the project;
• project notes or other information you include; and
• photos you choose to upload for us to review.

We may also receive limited technical and usage information when you visit the website, such as page views, device or browser information, referring pages, and similar website-performance data.

We use information collected through the website to:

• review and respond to estimate requests and questions;
• communicate with you about a potential or active project;
• evaluate project conditions from information or photos you provide;
• operate, maintain, secure, and improve the website;
• understand how visitors use the website; and
• comply with legal obligations and protect our rights, customers, and business.

Submitting a project photo does not give Bella Rocca permission to use that photo in advertising, on the website, or in our portfolio. We would obtain permission separately before using customer-submitted material for marketing or promotional purposes.

We do not sell personal information. We may share information with service providers that help us operate the website and respond to inquiries. For example, the website is hosted on Vercel, website usage is measured through Vercel Analytics, and estimate-request emails are delivered through Resend.

We may also disclose information when reasonably necessary to comply with law, respond to lawful requests, enforce our agreements, protect rights or safety, or complete a sale, merger, reorganization, or transfer of all or part of the business.

The website may use cookies or similar technologies that are necessary for normal website operation. We also use website analytics to understand general traffic and site performance. We do not currently use the website to sell personal information or to operate a third-party advertising profile of you.

If we materially change the tracking or advertising technologies used on the site, we will update this policy and any consent controls that may be appropriate.

We keep inquiry and project information for as long as reasonably useful for responding to you, maintaining business records, operating the company, resolving disputes, enforcing agreements, and meeting legal or accounting obligations. Retention periods may vary depending on the nature of the information and whether a project moves forward.

We use reasonable administrative and technical measures intended to protect information submitted through the website. No internet transmission, email system, or storage system can be guaranteed to be completely secure, so please do not submit highly sensitive information through the estimate form.

You may contact us to ask what personal information we have about you, request a correction, or ask us to delete information when we are not required to retain it. Depending on where you live, applicable law may provide additional privacy rights.

This website is intended for homeowners, property representatives, contractors, and other adults seeking information about our services. We do not knowingly collect personal information from children under 13 through this website.

The website may link to manufacturers, suppliers, social platforms, or other third-party websites. Their privacy practices are governed by their own policies, not this Privacy Policy.

We may update this Privacy Policy as the website, our services, or legal requirements change. The effective date above indicates when this version became effective.

If you have a privacy question or request, contact: